RAG Chat Agent 24/7

Your FAQs, contracts and procedures transformed into a multilingual conversational agent. -30% level 1 tickets, +20 pts CSAT, instant access to internal info.

This Retrieval-Augmented-Generation agent indexes your FAQs, policies, and product docs, then delivers instant, human-like answers on web, WhatsApp, or Teams. It learns from each interaction, hands off edge cases to humans, and logs every answer for compliance.

Benefits

  • 24/7 support without staffing spikes
  • Lower ticket backlog and faster first-response time
  • Secure, brand-compliant answers every time
  • Seamless hand-off to Zendesk, Salesforce, or Freshdesk

How it works

  • Crawl and vectorise knowledge base → build RAG index
  • Deploy pre-trained multilingual LLM with guard-rails
  • Embed widget / API in your channels
  • Continuous feedback loop retrains intents weekly

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